Vendor-neutral
We hold partner credentials with seven platforms. None pay us referral fees. We recommend what fits — not what fattens commission.
We exist so doctors can practice —not manage seven software vendors.
Discover Solutions is a 14-person technology firm headquartered in the Chicago suburbs. We’re the fractional CTO for dental, chiropractic, and healthcare practices across the U.S. — vendor-neutral by design, BAA-covered by default, and practitioner-credible because we sit inside the practices we serve every week.
Founder-led
BAA-covered
Discover Solutions at a glance
Founded2020
Team14 full-time · U.S.
Served150+ practices
StanceVendor-neutral
ComplianceBAA-covered
6+yrs operating
150+practices
14team
Why we exist
Most practices we meet are paying eight vendors to not talk to each other.
One practice we audited last year had nine separate technology bills: a PMS, a phone system, a patient communication tool, a separate review platform, an “AI receptionist” pilot, an outsourced insurance verifier, a marketing freelancer running Google Ads, a web agency that vanished in 2022, and a managed-services “IT guy” who only knew the printers.
None of them owned the patient experience. None of them knew which channel produced last month’s revenue. None of them could explain why the AI receptionist booked over double-booked slots. The doctor was, in practice, the integrator. That is the problem we replace.
We built the fractional CTO model because someone has to own the whole stack — the software picks, the integrations, the AI prompts, the website, the SEO, the reporting, the vendor calls at 11 PM the night before launch. That someone is us. One partner. One roadmap. One bill.
Founder note
“I’m not interested in strategy slides. I’m interested in your printer working.”
I started Discover Solutions after watching brilliant practitioners burn evenings on Zoom with vendors that didn’t return calls. The job description was obvious: own the whole technology stack so the doctor can practice. The rest is execution. — Ishaque, founder
6+ yrsOperating Discover Solutions
14Full-time team, U.S.-based
By the numbers
Six years. One model. Receipts.
6+ yrsOperating as Discover Solutions
150+Practices served since founding
7 vendorsAverage replaced per fractional CTO engagement
14Full-time team across engineering, AI, SEO, ops
$3,200/moAverage monthly software waste recovered for new clients
Values
Six things we actually believe.
Posters on the wall are easy. These show up in how we scope, build, and bill.
HIPAA-aware
BAA on file with every healthcare client. PHI architecture, not checkboxes. We don’t deploy tools that break your posture.
Opinionated
We have a default stack for a reason. If you want us to defend it, we’ll defend it. If you want us to install Wix because your cousin recommended it, we’ll politely pass.
No lock-in
Month-to-month retainers. You own your data, your domain, your accounts. We hand off cleanly if it ever stops working.
Practitioner-credible
We sit in your operatory. We watch the front desk handle a Tuesday at 8:55 AM. We answer support tickets like we work there — because, in practice, we do.
Results-led
If the AI receptionist isn’t booking patients in 60 days, we don’t blame “prompt engineering.” We fix it or refund the deployment fee.
How we work
Five steps from “hi” to handed-off.
- 1
Discovery call
20 minutes. We learn your stack, your bottleneck, your numbers. No pitch.
- 2
Paid roadmap
Two-week deliverable: software cuts, integrations, automations, 90-day plan. Credited to retainer.
$500 · credited - 3
BAA + access
Healthcare clients sign a BAA. We co-hold vendor logins. Slack channel opens.
- 4
Build & cutover
Stack consolidated, integrations wired, AI in shadow mode, reporting live. Cutover on your timeline.
- 5
Retainer operations
Monthly model: one partner, one roadmap, one bill. Month-to-month, no annual contract.
Partner credentials
Official partners — not affiliates.
When a vendor pushes an update at 11 PM the night before your launch, we already know. That’s the difference between a partner and a consultant who Googles things.
Salesforce Consulting Partner
Sales / Service / Health Cloud, CPQ, Revenue Cloud.
Carestack Integration Partner
Dental PMS implementation, integrations, and AI workflows.
VoiceStack Partner
Voice and AI receptionist deployment for dental practices.
Weave Partner
Patient communication setup, integrations, and review automation.
Shopify Partner
Plus-level development and CRO for DTC brands.
GoHighLevel Agency
Full GHL builds for practices and realtors — pipelines, automations, reactivation.
Want to talk to a human before booking?
Email contact@discoversolutions.ai. A founder reads every inbound. We reply same business day.
FAQ
Questions practice owners ask about us.
Where are you based?
Headquartered in the Chicago suburbs, with team members in Houston and Dallas, and contractors across the U.S. Engagements are remote-first; in-person workshops are available in the three named metros.
Who’s on the team?
Fourteen full-time, plus a vetted contractor bench. Split into three practice groups: dental and healthcare (the largest), Salesforce implementation, and Shopify/realtor. Every engagement has a named lead and a named backup.
Are you HIPAA-compliant?
Yes — BAA with every healthcare client. HIPAA-eligible infrastructure (AWS, Anthropic via Bedrock, Azure OpenAI Enterprise). Annual HIPAA training for every team member with PHI access.
Why dental and healthcare?
Because the technology problem is the same problem every time — Carestack/Dentrix + Weave + VoiceStack + a website + insurance verification + a dormant CRM. Specialization is what lets us replace the stack instead of just consulting on it.
Do you take real-estate or e-commerce clients?
Yes — through dedicated specialist teams. The healthcare team doesn’t get pulled onto Shopify or GoHighLevel work. See Industries.
Is this a one-person shop?
No. Fourteen full-time across engineering, implementation, AI, SEO, and operations, plus a vetted contractor bench. The founder is operational on most large engagements but never the sole point of contact.
Can I meet in person?
Yes, in Chicago suburbs, Houston, or Dallas. Anywhere else, we travel for kickoff if the engagement justifies it.
Ready to meet the team that’ll run your stack?
Book the 20-minute discovery call. You’ll talk to a practice lead — not a sales rep. We’ll map your stack, name the biggest revenue leaks, and tell you whether a fractional CTO retainer pencils out.