Single source of truth
Carestack (or normalized Dentrix/Open Dental feeds) → data warehouse → unified dashboards. No more pulling reports from each office.
Primary focus · Dental practices & DSOs
The fractional CTO for dental practices and DSOs.
Carestack, Dentrix, Open Dental, Eaglesoft, VoiceStack, Weave, claim management, dental AI, SEO, multi-location reporting — owned by one accountable partner. We replace the seven vendors your practice currently juggles with a single fractional CTO retainer.
Why dental practices hire us
Your front desk is drowning in seven systems.
Carestack for scheduling. Weave for texts. VoiceStack for phones. A separate clearinghouse for claims. A web agency that hasn’t touched the site in 18 months. A marketing freelancer running Google Ads with no idea which clicks become patients. And your IT guy fixes printers. Discover Solutions owns all of it — under one BAA, one roadmap, one bill.
$4,200/mo
Average software waste cut from dental practices in first 60 days
38%
Average lift in new-patient call-to-booking conversion after VoiceStack + AI
14 → 2 min
Insurance verification time after automation (minutes)
BAA
Signed with every dental client — HIPAA-aware delivery
Claim management & insurance
Your billing team isn’t slow. Your stack is.
Most dental practices lose 4–8% of collected production to aged claims, denials nobody chased, and verification mistakes caught after the patient walks out. The fix isn’t another billing company — it’s making the existing team 2–3x more efficient.
We automate the boring parts and surface the exceptions. Your billing manager stops being a data-entry clerk and starts being the person who actually closes claims.
- Automated eligibility checks — every new patient verified the night before, exceptions flagged at 7 AM.
- Clearinghouse integration — DentalXChange, Vyne, ClaimConnect wired directly into Carestack/Dentrix.
- Aged claim AI agent — daily report of claims over 30/60/90 days with suggested next action.
- Denial pattern detection — we surface the procedure codes that get denied repeatedly and fix the root cause.
- EOB parsing — incoming EOBs auto-posted with discrepancy alerts.
- Real-time production dashboard — collected vs. produced, by provider, by location, daily.
Real result · 4-doctor group
$72K recovered in 90 days.
A Naperville, IL multi-location dental group brought us in after their previous biller missed $72K in aged claims. We deployed the aged-claim agent and renegotiated three payer contracts that were silently underpaying.
$72K recovered
First 90 days · ongoing monthly recovery: $8–14K
For DSOs & multi-location groups
Built for the practice. Scaled for the DSO.
Once you cross three locations, the problem stops being “what software do we run” and starts being “why does each office have different KPIs and a different way of measuring them.” We standardize the entire operating layer.
Centralized AI receptionist
One AI agent answers calls across all locations, routes by ZIP code and provider availability, books into the right office.
Standardized SOPs
Same patient journey, same scripts, same recall cadence — enforced through automations, not Slack reminders.
De novo & acquisition playbook
New-location playbook: phones live in 5 days, PMS configured in 10, integrations live in 21, marketing live in 30.
Most dental practices recover the fee in under 60 days.
The $1,500/mo retainer is usually net-positive from month one once we cut redundant software and consultant fees. Book a free audit and we’ll show you exactly where.
Dental SEO, AEO & new patient acquisition
Rank in Google. Get cited by ChatGPT.
Patients don’t just Google “dentist near me” anymore — they ask ChatGPT, Claude, and Perplexity. We run dental SEO and AEO together, so you show up in both the blue links and the AI answers.
Local SEO
Google Business Profile, location pages, schema markup, and review velocity for every operatory address.
AEO (Answer Engine Optimization)
Optimize for ChatGPT, Claude, Perplexity, Gemini citations. AI-friendly schema, llms.txt, citable content.
Paid acquisition
Google Ads, Meta — tied to your CRM so you finally see which channel produced last month’s $18K in new-patient revenue.
Reactivation campaigns
Inactive patient lists pulled from PMS, segmented by procedure type, drip-sequenced via Weave + email.
How we deliver
From discovery to live in 90 days.
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1
Free dental tech audit (week 0)
20-minute call. We learn your stack, KPIs, biggest bottleneck. No pitch deck. If a fractional CTO isn’t a fit, we say so.
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2
Paid roadmap (weeks 1–2)
Written technology roadmap — software cuts, integrations, automations, AI use cases, and a 90-day plan with named owners. Credited toward retainer.
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3
Stack consolidation (days 1–30)
BAA signed. Vendor logins transferred. Redundant software cancelled. Core integrations live. Weekly stand-ups with the practice owner.
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4
Automation layer (days 31–60)
AI receptionist deployed. Insurance verification automated. Claim management agent live. Multi-location dashboard live for DSOs.
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5
Growth layer (days 61–90)
SEO + AEO live. Reactivation campaign running. New-patient attribution wired end-to-end. Monthly reporting to ownership.
FAQ
Questions dental owners ask before signing.
Real answers to the questions practice owners ask before signing.
What software does Discover Solutions support for dental practices?
We’re partners with Carestack and integrate deeply with Dentrix, Open Dental, and Eaglesoft. On the communications side we deploy VoiceStack and Weave. For CRM we run Salesforce Health Cloud, GoHighLevel, or Monday.com depending on practice size. For AI receptionists we build on BAA-covered model providers.
How much does a fractional CTO cost for a dental practice?
Retainers start at $1,500/month for a single-location practice and scale with stack complexity and number of locations. DSOs with 5+ locations typically run $6,500–$12,000/month. Most practices recover the fee within 60 days by cutting redundant software and consultant fees.
Can you help with multi-location dental groups and DSOs?
Yes — multi-location reporting is a core deliverable. We consolidate production, collections, new-patient counts, hygiene reappointment rates, and case acceptance across every location into one dashboard, normalized across Carestack, Dentrix, or Open Dental.
Do you handle dental claim management and insurance verification?
We automate insurance verification on incoming new patients, integrate clearinghouse workflows (DentalXChange, Vyne, ClaimConnect), and deploy AI agents that flag denied or aged claims daily. We are not a billing company, but we make your billing team 2–3x more efficient.
Can you build an AI receptionist for a dental office?
Yes. We deploy AI voice agents that handle inbound calls 24/7, answer FAQs, schedule new patients into open Carestack/Dentrix slots, send confirmation texts via Weave, and escalate clinical questions to staff. All built on BAA-covered infrastructure.
Are you HIPAA-compliant and will you sign a BAA?
Yes. We sign Business Associate Agreements with every dental client and only deploy AI workflows on HIPAA-eligible infrastructure (AWS HIPAA-eligible, Carestack-native automations, BAA-covered model providers). We will not deploy any tool that breaks your PHI compliance posture.
Do you serve dental practices outside Chicago Suburbs, Naperville, Houston, and Dallas?
Yes — fractional CTO is remote-first. We have active dental clients across the U.S. The named metros are where we host local in-person workshops and Google Business Profile presence; engagement quality is identical nationwide.
What about dental SEO and new patient acquisition?
We run dental SEO, AEO (Answer Engine Optimization for ChatGPT/Perplexity), Google Business Profile, and paid acquisition as part of the retainer. We tie every new patient back to source so you can finally see which channel drives revenue.
Ready to fire seven dental vendors?
Book a 20-minute discovery call. We’ll map your dental stack, name the three biggest revenue leaks, and tell you whether a fractional CTO actually makes sense for your practice. No pitch deck.